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Delete Account

Account Deletion Request Instructions

Following these steps will guide you through the account deletion process safely and securely.

Step 1 Compose Request

Compose an email to Watch Your Health's customer support at contact@watchyourhealth.com. Include the following information in your email:

  • Your mobile number linked to the Step Arena account.
  • Your registered email address associated with your Step Arena account.
  • A clear and concise request for the deletion of your account.

Step 2 Send Email

Send the email to contact@watchyourhealth.com. Make sure to double-check that all the provided information is accurate.

Step 3 Verification

Watch Your Health's customer support team will receive your email and verify your identity using the provided mobile number.

Step 4 Initiation

Once your identity is confirmed, Watch Your Health's customer support will initiate the account deletion process on their end.

Step 5 Waiting Period

A waiting period of 4 weeks will begin. During this time, your account will be marked for deletion, and your data will be retained for legal and operational purposes.

Step 6 Permanent Deletion

After the 4-week waiting period, Watch Your Health's system will complete the account deletion process. This will involve the permanent removal of all your account data and associated records.

Step 7 Confirmation Email

You will receive a confirmation email from Watch Your Health's system at your registered email address. This email will notify you that your account has been successfully deleted and will provide any additional relevant information.

Step 8 Final Review

Review the account deletion confirmation email to ensure that your account has been removed. Please note that you will no longer have access to your Step Arena account.